Students will progress from beginning engagement to an entry-to-practice prepared professional PSW; one who participates in the delivery of care as directed by the plan of care/service plan with activities of daily living, comprising personal care, home management and nutrition and family responsibilities. Throughout the program, students learn how to promote a comfortable and safe environment for all clients including those experiencing responsive behaviours, risk for injury and/or clients requiring end-of-life care. Provincially recognized certificates related to these areas of learning will be received.

Experiential learning, which is central to Conestoga College's program, is integrated throughout to support student application of knowledge, skills and judgment. Students have the opportunity to study at multiple locations including the Living Classroom. The Living Classroom is an innovative curriculum delivery model, combining classroom and real-life experiences for students to build increased knowledge and confidence working with older clients and care teams obtained by immediate integration of learning in long-term care and retirement living environments.