Program Description 

Personal Support Workers (PSW) are important members of the health care team who assist persons with the tasks of daily living such as home management, personal care, family responsibilities, and social and recreational activities through a holistic approach. As a PSW, students will work with nurses and other health care professionals, assisting them with patient care. The PSW is also a vital part of community health care – and often the person who really makes someone’s day when they need a smile the most. Confederation College’s Personal Support Worker one-year certificate program will give students the skills they need to get into the workforce faster. During this program, students will take courses in supportive care, professional growth, helping relationships and assisting clients across the lifespan. Additionally, the program includes in-the-field training to obtain hands-on practical experience that students need.

Evidence-based and data-driven decision making increasingly characterize operational and funding decisions in the healthcare sector. As a result, there is a growing demand for employees with sound data analytic skills.

This program enables students to become proficient in the practices and techniques used in the employment of healthcare informatics. Students learn how to leverage health data, which anticipates and responds to organizations’ needs. They acquire skills to analyze quantitative and qualitative information to help facilitate health care delivery, patient safety and health, and decision making within and across healthcare facilities and organizations. A focus on the blending of three skills areas: technical, inter-professional and “soft” interpersonal skills, makes this program distinct.